Twilio is a cloud communications company founded in 2008. It provides developer-focused APIs that enable businesses to integrate messaging, voice, video, and email channels - including SMS and WhatsApp - directly into their applications. The company's core products are its Communications APIs and its Customer Engagement Platform, which combines these APIs with first-party data and artificial intelligence to help build personalized customer interactions.
The company operates within the technical domains of cloud communications, APIs, artificial intelligence, and data integration. As of its reported figures, Twilio's platform is used by over 335,000 businesses daily.
